Latest In: Customer Experience

Checkr Scott Jennings Tractor Supply Company

How Retail Can Learn From The On-Demand Economy And Survive The Pandemic Sucker Punch

The retail industry is reeling from COVID-19. If it were a boxer, it would be against the ropes,…

Executive Viewpoints July 22
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Walmart Canada Will Invest $3.5 Billion To Modernize Stores, DCs And Supply Chain

Walmart Canada is planning a $3.5 billion (Canadian) investment over the next five years that will impact every…

News July 21
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Starbucks, 7-Eleven Expand Contactless Payment Options

As COVID-19 has accelerated the trend away from cash payments to mobile and other contactless methods, Starbucks and…

News July 21
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Walmart Debuts Shopping Service Within Yahoo Mail

Without leaving their email inboxes, Yahoo Mail users will now be able to browse, add to cart and…

News July 20
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L.L.Bean Expands Distribution To Staples, Nordstrom And Scheels

L.L.Bean will be selling its branded products at Staples, Nordstrom and sporting-goods store Scheels. With the back-to-school season…

News July 20
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Lovesac Curates Internal Communications To Keep Employees Focused During Pandemic

When the staff in Lovesac‘s Stamford, Conn. headquarters and 91 retail showrooms began to work from home under…

Features July 20
surefoot

Website Experimentation Is A Remedy For COVID-19 Sales Dips

In science class, we were all given an invaluable lesson in marketing: create strong hypotheses and run experiments…

Executive Viewpoints July 20
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The Paper Store Files For Chapter 11, Anticipates A Quick Sale

In its Chapter 11 bankruptcy filing on July 14, Paper Store LLC, known to consumers as The Paper…

News July 17
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More Private Label, Smaller Store Footprints: How COVID-19 Is Accelerating Existing Retail Trends

COVID-19 is reshaping the retail landscape, but many of the major changes taking place represent an acceleration of…

Features July 17
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