Latest In: Customer Experience

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Vegas Sports Store Plays With Activity-Inspired Interior Design

Vegas Sports

Completed in late 2021, the Vegas Sports showroom in Gurgaon, India speaks to sports enthusiasts through a design…

News July 7
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Formula for Influencer Marketing Success: Give Creators Freedom — and Guardrails

Many brands are anxious to tap into the strong relationships that influencers have established with their followers, but…

Features July 7
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A Metaverse Action Prep Plan for Brands

You’ve been reading about the metaverse, and you aren’t sure what to do about it yet. Is it…

Executive Viewpoints July 7
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Nina Müller, Director of the Ethical Commerce Alliance participates in a recent panel discussion on the “Perils of Prediction.”

New Alliance in Europe Aims to Help Retailers Practice ‘Ethical Commerce’

At a time when 75% of consumers say they are worried about how companies use their data, according…

News July 6
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Securing Retail Stores with AI-Powered Visual Gun Detection

Retail fatalities are on the rise, leaving store owners and patrons more vulnerable than ever before. In fact,…

Executive Viewpoints July 6
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As market pressures increase, retailers are taking a harder look at ecommerce profitability.

As Ecommerce Growth Continues, Retailers Turn ‘Steely-Eyed’ Gaze to Profitability

Retailers’ attitudes about ecommerce have undergone a series of rapid evolutions over the last two years. In the…

Features July 5
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Keeping Shelves Stocked During a Summer of Illness Uncertainty

Prior to the pandemic, summer was predictably a time of low illness, but overall trends as of this…

Executive Viewpoints July 5
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How to Organize Your Data to Reach Your Personalization Goals

Data has become something of a holy grail for modern marketers, offering insights that not only help businesses…

Executive Viewpoints July 1
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H&M, Google Cloud Partner to Draw on Store, Online, Brand and Supplier Data to Boost CX

H&M, Google Cloud Partner to Draw on Store, Online, Brand and Supplier Data to Boost CX

H&M will work with Google Cloud’s computing services to improve its customer experience and supply chain capabilities, by…

News June 30
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