Latest In: Customer Experience

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Nike Factory Outlet Store or unite store interior display in Beijing, China

With All Eyes on Stores, How Are Retailers Investing? 

We are witnessing a great awakening of the store. Sure, some industry pundits have used sensationalist headlines to…

Features July 12
commercetools headless commerce MACH architecture omnichannel strategies personalization replatform Sephora
Over the next two years Sephora will roll out a new ecommerce experience with the help of commercetools.

Sephora Aims for ‘MACH Speed’ with New Commerce Platform

Sephora is preparing for the next evolution of its ecommerce ecosystem through a new partnership with SaaS commerce…

News July 12
Amazon Amazon Dash Cart Amazon Fresh mobile pos smart shopping carts Whole Foods Market
Amazon has upgraded its dash cart and plans to roll out the new design at Whole Foods

Upgraded Amazon Smart Carts are Rolling into Whole Foods

Amazon has unveiled a new and improved version of its smart shopping cart — called the Dash Cart…

News July 12
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Walmart's debut of AR try-on for furniture is one of several moves AR moves the retail giant has made recently.

Why Walmart is Doubling Down on Augmented Reality

Augmented reality tech is nothing new — in fact, it’s been around since 1968 (surprising, right?). And yet,…

Features July 12
Kohl's

Kohl’s Highlights Brands that Give Back With Curated Discovery @ Kohl’s Experience

Kohl’s has launched Discover @ Kohl’s, an in-store experience that curates new, seasonally relevant brands throughout 600 locations…

News July 11
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CVS Pilots New Skin Care Concept at 3 Locations

CVS Pilots New Skin Care Concept at 3 Locations

CVS has unveiled a new shop-in-shop concept called Skin Care Center featuring solutions for skin health in three…

News July 11
Executive ViewPoints gen z inmoment Radi Hindawi and Jim Katzman

5 Things Brands Need to Know About the Gen Z Customer Experience (and Employee Experience)

If we were to sum up what brands need to know about Gen Z customer experiences preferences (and employee…

Executive Viewpoints July 11
bnpl jifiti Yaacov Martin

Harness the Power of BNPL to Build Stronger Brand Equity

In an increasingly competitive marketplace, retailers are now facing the challenge of capturing and maintaining market share and…

Executive Viewpoints July 8
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Sol de Janeiro's branded storefront on Amazon.

Why Brand Matters More Than Ever, Even on Amazon 

Third-party marketplaces have taken over the online ecosystem — consumers are drawn to the vast product selection, price…

Features July 8
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