Latest In: Customer Experience

Bipasana Joshee Executive ViewPoints Miriam Farhi and Andrew Grant Perkins Coie virtual try-ons

Retailers: What to Consider as You Offer Virtual Try-On Features

Online shopping has come a long way in providing consumers with a vision of how products might look…

Executive Viewpoints July 28
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The Clinique Lab Launches at Macy’s Herald Square Flagship

The Clinique Lab Launches at Macy’s Herald Square Flagship

Macy’s Herald Square flagship began hosting a new retail concept from Clinique, on July 21, 2022. The Clinique…

News July 27
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Data Transparency Crucial for Consumer Trust in Connected Journeys

Data Transparency Crucial for Consumer Trust in Connected Journeys

Q&A with Rob Avery, VP of Professional Services, STRATACACHE Retail TouchPoints (RTP): What are the most important connected…

Executive Viewpoints July 27
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Sleep Number Debuts High-Touch Store Redesign With Sustainability Built Into the Concept

Sleep Number Debuts High-Touch Store With Sustainability Built Into the Design

Seeking to stay at the forefront of the connected sleep journey, Sleep Number has introduced a new agile,…

Features July 27
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WWD: Eddie Bauer to Venture into Resale

Eddie Bauer will move into resale beginning in August, when the outdoors retailer will begin accepting Eddie Bauer-branded…

News July 26
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Be Your Own Sommelier: Sippd Helps Shoppers Understand Their Unique Wine Preferences

Wine recommendation app Sippd has released a bottle scanner to help shoppers review, track and purchase bottles. The…

News July 25
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How Victoria’s Secret Chile Leveraged Click-and-Collect to Boost Incremental Sales 20%

Click-and-collect, a.k.a. BOPIS, boasts a number of very strong positives for both retailers and their customers. Retailers save…

Features July 25
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ShopStyle uses technology and trends to make it a first stop for online fashion shoppers.

The Art of Curation: ShopStyle’s Journey to Become a First Stop for Fashion

ShopStyle launched in 2007 with an innovative idea: creating a search engine focused solely on fashion. Fifteen years…

Features July 22
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The New Toolkit for Supply Chain Agility

Global conflicts, economic uncertainty and volatile demand patterns have thrown supply chains (and the retailers that rely on…

Features July 20
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