Latest In: Customer Experience

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How to Communicate a Price Increase To Your Customers

Prices have rapidly increased on literally everything. According to a 2022 survey from the NFIB, 62% of small…

Executive Viewpoints August 26
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Lily AI Closes on $25 Million Funding Round to Reach New Retail Partners

Product attributes platform Lily AI has closed a $25 million Series B financing round with participation from Canaan…

News August 25
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How ‘Retailtainment’ Multiplies the Impact of Experiential Spaces

Are “retailtainment” and “experiential retail” essentially different names for the same thing? Not really, although they do share…

Features August 24
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Driving Marketing ROI Through Microsegmentation

Shoppers today don’t just want the right products at the right price at the right time. They want…

Features August 23
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Simon and Rue Gilt Group's Shop Premium Outlets marketplace is positioned as an online mall.

Inside the ‘Online Mall’ Simon has Created for its Outlet Brands

A lot of new marketplaces have sprung up in the last few years, but even among that now…

Features August 22
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A Three-Step Defense Against Website Vandalism: Plan. Respond. Recover.

A famous dating website was vandalized, and its 32 million members leaked. The website of the UK’s National…

Executive Viewpoints August 22
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IT'SUGAR

IT’SUGAR

IT’SUGAR showed off the sweet side of retail when it recently opened its 20,335–square-foot, two–story candy department store…

News August 19
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Foot Locker Expands Ecommerce Reach With Fanatics Partnership

Foot Locker Expands Ecommerce Reach With Fanatics Partnership

Foot Locker and Fanatics have partnered to connect their ecommerce inventories by allowing Foot Locker fulfill its online…

News August 19
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How Technology is Supporting the Era of ‘Value’ and ‘Values’

Faced with an endless number of brands, product options and channels to shop through, consumers are looking for…

Features August 19
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