Latest In: Customer Experience

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The Next Generation of Shoppers Needs a Next-Generation Strategy

Your grandma shops online. Many baby boomers do. But for retailers, having an online strategy isn’t enough —…

Executive Viewpoints September 6
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Execs from Aerie, Coach, Forever 21 to Demystify Gen Z at NYC Event

Gen Z had $360 billion in disposable income in 2021 and this demographic’s spending power is always growing.…

News September 2
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4 Keys to an Impactful Global Growth Strategy

Global cross-border ecommerce sales reached nearly $3.2 trillion in 2021, according to Euromonitor International, which means international expansion…

Features September 2
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Survey: 87% of Consumers Doubt Influencers Use Products They Promote

The size of the global influencer marketing market has more than doubled since 2019, to $16.4 billion in…

Features September 1
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5 Must-Know Predictions for Holiday 2022

Many households may be heading back to school, but the holiday season is on the minds of many…

Features August 31
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The New 40 Under 40: Retail Leaders Driving Industry Progress

News August 30
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The Future of Marketing has Businesses Returning to Print

In the last 20 years, we have seen massive shifts in marketing dollars from print advertising to digital.…

Executive Viewpoints August 29
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Home Depot Strengthens Store Networks to Support Hardware Refresh

The Home Depot began distributing 125,000 hdPhones to store associates in June 2022, but as with any piece…

Features August 29
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TransUnion Survey: BNPL, Curbside Pickup Top Back-to-School Trends

Inflation is affecting the back-to-school season in ways both expected and unusual. Parents are buying cheaper versions of…

Features August 26
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