Latest In: Customer Experience

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Livestreaming in the U.S. has failed to take off the problem is platform, not the format.

Livestreaming in the U.S. isn’t Dead, it’s Just Happening in the Wrong Place 

[Editor’s Note: Check out this feature on travel brand Calpak for an inside look at one brand that…

Features September 13
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Target and FAO Schwarz Partner for Exclusive Toys and Product Drops for Holiday 2022

Target has entered an exclusive multiyear agreement with FAO Schwarz to begin offering the iconic brand’s toys at…

News September 12
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JCPenney debuts AR and AI tools to boost beauty inclusivity.

JCPenney Aims to Boost Beauty Inclusivity with New AR, AI Tools

JCPenney is doubling down on its inclusivity efforts in the beauty space through a new partnership with Revieve,…

News September 12
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DTC Brand Aims to Make Furniture Shopping ‘Easy Like Sunday Morning’

Anyone who has purchased furniture for their office, apartment or home would agree it can be a long,…

Features September 12
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3 Ways AI Explainability Will Help Retailers Better Understand Consumer Preferences

We are entering a new age of retail. Following a pandemic-induced boom, ecommerce is no longer the king…

Executive Viewpoints September 12
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Bot Rot: 5 Reasons Why Retailers Need to Ensure Products Go to People

In early 2022, a top 10 footwear brand dropped an exclusive line of sneakers. Traffic to the site…

Executive Viewpoints September 12
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The D2 Summit: Where Finance and Tech Leaders Can Tackle Web 3.0

Corporate executives are prioritizing digital transformation — even ahead of tackling market and economic instability and accelerating growth…

News September 9
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Survey: Consumers Want Easy Access to Apparel Sustainability Info

The apparel industry’s enormous global environmental impact has made it a primary focus of sustainability efforts, and consumers…

Features September 9
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The Power of Network Data in Retail: The Missing Piece to Improving Customer Experience

After multiple years of pandemic-induced ecommerce shopping, consumers are flocking back to in-store retail. According to Mintel’s report…

Executive Viewpoints September 9
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