Latest In: Customer Experience

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The RealReal is enhancing its seller experience.

The RealReal Upgrades Seller Experience in Bid to Bring in More Big-Ticket Items

As part of its ongoing effort to build a more efficient organization and reach profitability by early 2024,…

News March 31
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Wish has a new CEO and new ambitions of returning to dominance.

Top Wish Execs Share Plan for Winning Back Consumers, Beginning with ‘Wishmas’

When Wish debuted in 2010 it took the U.S. by storm, rising to the top of the app…

Features March 31
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Building a Retail Media Business that Stands the Test of Time

Retail media is one of the fastest-growing channels in the digital advertising space. In the U.S. market, 2023…

Executive Viewpoints March 31
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#CCS23: Composable Commerce, ChatGPT and Data, Data, Data

The virtues of composable commerce and the emerging possibilities of generative AI were key themes of this year’s…

Features March 30
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The Body Shop Adds Makeup to its Refill Arsenal in Battle Against Plastic Waste

The Body Shop has gone beyond hair care, shower gels and hand soaps to include makeup in its…

News March 28
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How Impossible Kicks Turned Sneaker Resale into an ‘Attainable Luxury Experience’

Making the word “impossible” part of your business name might sound like a company is pridefully flinging a…

Features March 28
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Instacart Health Launches Tools to Scale ‘Food as Medicine’ Programs

Healthcare providers can now leverage a suite of digital tools from Instacart that are designed to enhance collaborative…

News March 27
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Levi’s Will Test AI-Generated Models to Boost Inclusivity and Personalization

Levi Strauss & Co. (LS&Co.) is partnering with digital fashion studio Lalaland.ai to test AI-generated models to supplement…

News March 27
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David’s Bridal Partners with Furniture Retailer Ashley for One-Night-Only Trunk Show

David’s Bridal will be showing off its Spring 2023 collection with in-store trunk shows on Friday, March 31,…

News March 27
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