Latest In: Customer Experience

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Kendra Scott on Putting Philanthropy First — and How She Will Continue to Empower Women

Kendra Scott has had philanthropy as part of its corporate DNA since the company launched in 2002, powered…

News March 27
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How Incentivized Offerwall Marketing can Boost User Acquisition and Engagement 

As a retail marketing executive, you are likely familiar with the challenges of online marketing in today’s fast-paced…

Executive Viewpoints March 27
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Shopify merchants now have access to Google's search and AI discovery tools.

Shopify Adds Google’s AI-Powered Search and Discovery Tools

Shopify has launched a new integration with Google Cloud that enables its merchants to leverage Google-quality search capabilities…

News March 24
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Delay Now, Pay Later: Why Ecommerce Can’t Afford to Skimp on Consumer Data Security

More than 80% of the world’s consumers now shop online, providing retailers with more consumer data — and…

Executive Viewpoints March 24
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Snap is making its AR tech available to retailers.

Snap Offers its AR Tech to Retailers with new White-Label SaaS Solution

Snap is known for its innovative use of augmented reality (AR), but that tech has been relegated to…

News March 23
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Prada Expands Relationship with Adobe to Deepen Omnichannel Personalization Capabilities

Prada Group and Adobe have entered an enhanced partnership designed to enable real-time personalization and increase revenue by…

News March 23
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Brands Pop into the Surreal as 3D Billboards Surge

Editor’s note: As retail interfaces and systems continue to evolve, the way we design retail experiences to user…

Executive Viewpoints March 22
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REI Names New Chief People Officer, Promotes Merchandising and Private Label Execs

REI has hired Apple Musni as its new Chief People Officer, effective March 20, and promoted two executives…

News March 17
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Lesson from Netflix: How Marketers can Enhance the Ecommerce Shopper Experience

When you open Netflix, you’ll likely see suggestions based on your recent viewing, whether it’s “Top Picks for…

Executive Viewpoints March 17
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