Latest In: Customer Experience

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Man in a hat walking down the street and looking into the window of a store. Signs saying "SALE" are plastered across the windows.

Shoppers and Operators want Malls to Change, Creating Opportunities for Emerging Brands

As a result of changing consumer behaviors and spending patterns, many retailers are focused on right-sizing their store…

Features April 12
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Indigo Books & Music

The recently completed Indigo Rideau Centre, a new flagship location for the Canada-based retailer of books, toys, home…

News April 11
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Ikea has launched an interior design service for consumers and businesses.

Ikea U.S. Launches Virtual Interior Design Service for Consumers and Businesses

Ikea U.S. is expanding its existing slate of design tools and services with the debut of an Interior…

News April 11
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AI in Retail: We had Questions; Human Experts (not ChatGPT) Provided the Answers

Editor’s note: This is the fifth and final article in our series on AI in retail (though we’ll…

Features April 11
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Alibaba Fiscal 2021 Q4

Reports: Alibaba Planning to Launch ChatGPT-Like Chatbot for Business Partners

Alibaba is reportedly looking for partner companies to test its Tongyi Qianwen AI chatbot, according to Reuters. A…

News April 10
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How ChatGPT can Help Fashion Brands Move Faster with Automation

Fashion brands operate in a highly competitive environment, and need to stay on top of the latest trends…

Executive Viewpoints April 10
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American Eagle to roll out new inventory tracking system at 500 stores.

American Eagle Aims to Enhance In-Store CX with New Inventory Tracking Tech

American Eagle Outfitters (AEO) plans to implement a new RFID and computer vision-based store inventory tracking system from…

News April 7
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Composable Commerce Gives Retailers Tech Stack Agility they Need

We’ve all noticed something exciting in retail stores lately: People. After the rollercoaster of the past three years,…

Executive Viewpoints April 7
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Saks CMO on How Luxury Marketing is About Making it Both ‘Aspirational and Really Easy’

Many shoppers are cutting back their spending under the weight of more than a year of inflation, but…

Features April 7
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