1-800-Flowers.com Offers Personalized, ChatGPT-Written Poems for Mom
1-800-Flowers.com has launched the 1-800-Flowers.com MomVerse, an experience created to celebrate the amazing moms and women who make…
News April 27
Latest In: Customer Experience
Ikea, Lowe’s Target Business Customers with Enhanced Loyalty Programs and Services
Major retailers are increasingly rolling out the red carpet to draw in small business customers: Ikea has launched…
News April 26
Home24 Enhances Search to Help Shoppers Better Browse its 200,000 SKUs
Home and living ecommerce company Home24 is improving product search on its website and mobile app through a…
News April 26
How Northern Tool Cut Corrugate Spending 30% and Enhanced its Unboxing CX
If you’ve ever ordered anything online, this has undoubtedly happened to you: you open up a too-big box…
Features April 26
Canada Goose Makes 5 Leadership Appointments, Including First-Ever CDO
Canada Goose has named Matt Blonder as its first-ever Chief Digital Officer (CDO), one of five key appointments…
News April 25
Livestreaming Success Stories from Adore Me, Pacsun, Simon and More
Livestream shopping has proven a tough nut to crack in the West. Despite the format’s wild success in…
Features April 25
How is AR/3D Technology Driving Next-Gen Ecommerce Best Practices?
Retailers that prioritize ecommerce recognize that the end-to-end user experience is more important than ever. Consumers expect convenient,…
Executive Viewpoints April 25
Walmart’s Baby Selection isn’t Just for Little Ones — Mom’s Needs are Key as Well
Baby retail isn’t just about the babies themselves. As the saying goes, it takes a village — and…
Features April 24
The Art and Science of Matching Customer and Product DNA
When it comes to online personalization, businesses are hitting a wall. They’re navigating a new Wild West of…
Executive Viewpoints April 24Top Stories
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