Latest In: Customer Experience

business loyalty program IKEA Ikea Business Network Lowe's Lowe's MVPs Business Tools SMBs
Ikea has launched a business loyalty program for SMBs.

Ikea, Lowe’s Target Business Customers with Enhanced Loyalty Programs and Services

Major retailers are increasingly rolling out the red carpet to draw in small business customers: Ikea has launched…

News April 26
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Home24 Enhances Search to Help Shoppers Better Browse its 200,000 SKUs

Home and living ecommerce company Home24 is improving product search on its website and mobile app through a…

News April 26
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Packsize boxing machine

How Northern Tool Cut Corrugate Spending 30% and Enhanced its Unboxing CX

If you’ve ever ordered anything online, this has undoubtedly happened to you: you open up a too-big box…

Features April 26
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Canada Goose store exterior

Canada Goose Makes 5 Leadership Appointments, Including First-Ever CDO

Canada Goose has named Matt Blonder as its first-ever Chief Digital Officer (CDO), one of five key appointments…

News April 25
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These five brands have found innovative paths to livestreaming success in the U.S.

Livestreaming Success Stories from Adore Me, Pacsun, Simon and More

Livestream shopping has proven a tough nut to crack in the West. Despite the format’s wild success in…

Features April 25
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How is AR/3D Technology Driving Next-Gen Ecommerce Best Practices?

Retailers that prioritize ecommerce recognize that the end-to-end user experience is more important than ever. Consumers expect convenient,…

Executive Viewpoints April 25
baby diversity Featured moms Walmart

Walmart’s Baby Selection isn’t Just for Little Ones — Mom’s Needs are Key as Well

Baby retail isn’t just about the babies themselves. As the saying goes, it takes a village — and…

Features April 24
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The Art and Science of Matching Customer and Product DNA

When it comes to online personalization, businesses are hitting a wall. They’re navigating a new Wild West of…

Executive Viewpoints April 24
Barnes & Noble
Barnes & Noble store

Barnes & Noble Revamps Loyalty Program, Adding Free Option

Barnes & Noble has reconfigured its loyalty offerings for the first time since the program began in 2001,…

News April 21
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