Latest In: Customer Experience

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Walmart is adding more tools for small businesses.

Walmart Business Adds Tools for SMBs with New App, Angi Partnership

Walmart Business has rolled out a series of enhanced offerings for its small business customers, including a dedicated…

News July 20
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Zales is expanding its jewelry rental program with the help of Rocksbox.

Rocks for Rent: Zales Expands Rent-to-Buy Jewelry Program

Signet Jewelers is expanding the Zales jewelry rental program powered by Rocksbox, which Signet acquired in 2021. Targeted…

News July 20
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Walmart will offer sensory-friendly hours this BTS season.

Walmart to Offer Sensory-Friendly Shopping Periods During BTS Season

Walmart will offer “sensory-friendly” hours for customers with sensory disabilities on designated days throughout the back-to-school shopping season.…

News July 19
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Sweaty Betty Rolls Out Mobile POS Across 73 Stores

Women’s activewear and lifestyle brand Sweaty Betty has rolled out the mobile POS from NewStore in 73 stores…

News July 19
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Poshmark Launches AI-Driven Visual Search Technology

Poshmark has debuted Posh Lens, a visual search solution that uses AI to help the resale marketplace’s shoppers…

News July 19
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GNC Upgrades Loyalty Program with Free Healthcare Services

GNC is offering a range of free healthcare services to members of its paid loyalty program, GNC PRO…

News July 19
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Lowe’s Rolls Out Same-Day Delivery Nationwide

Using its 1,700+ stores to support fast fulfillment, Lowe’s has expanded same-day delivery services across the U.S. in…

News July 19
associate empowerment associate engagement human8 Retail ThinkTank (2023) Retail ThinkTank: Featured In Store Ops & Design (2023) Retail ThinkTank: Store Ops & Design store operations training and development Verizon
Two associates in a grocery store, engaged with their work and stocking shelves.

Struggling with Associate Engagement? Follow These 3 Tips

According to a 2022 analysis, the turnover rate for hourly in-store retail positions is 75.8%. In addition, 63%…

Features July 19
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Stylitics Buys Fashion-Oriented Visual AI Solution Wide Eyes

Stylitics has purchased Barcelona-based Wide Eyes, a visual AI solution for fashion and retail, to enhance its digital…

News July 17
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