Best Buy’s Geek Squad Expands into In-Home Health Care Setup
[Editor’s Note 10/12/23 — This story was updated to add details of another program to sell prescription medical…
News September 14
Latest In: Customer Experience
The Key to Keeping Customers Engaged and Combating the Paradox of Choice — Personalization
Shopping online can feel completely overwhelming for consumers when options feel infinite. The paradox of choice can even…
Executive Viewpoints September 14
Want to Cut the Cost of Fast Fulfillment? It All Starts with Inventory Placement
Until someone invents a Star Trek-style replicator (“Tea. Earl Grey. Hot.”) that delivers pretty much any item to…
Features September 14
Williams-Sonoma Deploys New Tech to Gain Single View of Customer Across Multiple Brands
Williams-Sonoma will deploy a suite of solutions from Salesforce to get a 360-degree view of its customers across…
News September 13
How Speeding up Chargeback Resolutions can Boost Retailers’ Profits
Commerce is expanding rapidly, especially within the retail sector. Recent data shows that overall U.S. retail sales have…
Executive Viewpoints September 13
Good American Makes Good on its Brand Promise with Smart Fitting Room Tech
Shopping can be an emotional experience, and retailers hope that the emotions consumers feel are positive ones, like…
Features September 12
Is the Container Store Trying to be the Next Bed Bath & Beyond?
Seeking to support expansion into what it terms “strategic growth categories,” The Container Store has launched its “Uncontained”…
News September 12
Ebay Launches Luxury Consignment Service in Designer Handbag Category
Ebay has introduced Ebay consignment for luxury products, providing owners with direct access to expert sellers who will…
News September 12
Creating Experiential Campaigns with Cloud-Optional Technology
The internet has radically changed how we find, compare and buy products. The most obvious impact? The rise…
Executive Viewpoints September 11Top Stories
