Latest In: Customer Experience

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Amazon Extends Just Walk Out Technology to Apparel and Fan Gear with RFID

Amazon has incorporated RFID capabilities into its Just Walk Out cashierless technology to handle the sale of apparel…

News September 19
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Spencer Hewett, Founder and CEO of Radar, shares how retailers can level up their inventory visibility and store operations to keep pace with BOPIS demand.

Inventory Accuracy: The Not-so-Secret Ingredient for Holiday Sales Success

With Salesforce’s 2023 holiday predictions forecasting that BOPIS (buying items online for in-store or curbside pickup) will influence…

Features September 19
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For Better Customer Experience, Make Your Website Easier to Search

Customer experience (CX) optimization is a necessity for ecommerce retailers and other online businesses that want to convert…

Executive Viewpoints September 19
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Joon Silverstein, Head of Coachtopia, shares an exclusive look into the booming sub-brand of Coach and how its transforming circular fashion.

The Story Behind Coachtopia, Coach’s New Vision for Circular Fashion

In the U.S. alone, up to 85% of all textiles end up in landfills every year, largely driven…

Features September 19
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Stop & Shop Marty robot

Stop & Shop Adds Real-Time Data Collection Capabilities to Marty Robots in 300 Stores

Stop & Shop has enhanced its in-store googly-eyed Marty robots to alert store associates when items need restocking,…

News September 18
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Grocery delivery

Grocery Delivery Competition Heats Up with Faster Service, Extended Hours

Several grocery retailers are capitalizing on new growth opportunities in the delivery arena by enhancing their services: Albertsons…

News September 15
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True Religion is capitalizing on Y2K nostalgia by opening a new store in Atlanta. The response has far exceeded the fashion brand's expectations.

True Religion Beats Opening Projections for New Store by 67.9%

In the latest chapter of its incredible comeback story, True Religion is reinvesting in branded brick-and-mortar. The global…

News September 15
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Family Dollar store

Family Dollar Promises Mobile App Will Support Ecommerce by 2024

As part of its overall digital transformation, Family Dollar will debut a mobile app in October that will…

News September 15
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Pinterest Debuts New Ad Formats and ‘Collages’ Feature for Users

Pinterest unveiled a suite of new features for its users as well as new advertising formats at its…

News September 14
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