Latest In: Customer Experience

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Michaels Wins Educational Supplies Contract for Texas Schools

Michaels has been awarded an educational school supplies cooperative contract for Texas’ Region 4, an eight-county area in…

News January 29
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Retailers Increasingly Turning to Third-Party Resources to Handle Fulfillment

Store-based fulfillment of customer orders got an enormous boost during the COVID pandemic, when both curbside pickup and…

Features January 29
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Challenging the Way Retailers Think About Traffic Counting

I’m sure you’ve heard the expressions, “what goes around comes around,” and “what’s old is new again.” These…

Executive Viewpoints January 29
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Accessible Luxury Doesn’t Need to Diminish Exclusivity

Luxury retailers build their reputations on exclusivity and historically have been resistant to participate in discounting and promotions…

Executive Viewpoints January 26
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Legendary global instrument brand Gibson will open its second 'Garage' flagship store in London next month.

‘London Calling’: Gibson Garage Opens Second Location in the UK

Gibson, the iconic global instrument brand, will open a new Gibson Garage flagship store in historic London, just off Oxford Street,…

News January 25
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Three Chevron ExtraMile convenience stores are implementing dynamic merchandising, social media content and AI-powered sommeliers as part of a pilot program with Samsung Electronics America.

Chevron ExtraMile Tests AI Assistants, Dynamic Content in 3 Stores

Three Chevron ExtraMile convenience stores are implementing dynamic merchandising, social media content and AI-powered sommeliers as part of…

News January 25
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Passkeys: A Trifecta of Benefits for Easier and Safer Online Shopping

The importance of efficient and secure online retail experiences is more crucial than ever. Retailers face the challenge…

Executive Viewpoints January 25
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Casper Sleep has opened a new Sleep Shop concept in California, designed to create a more elevated tactile shopping experience.

Casper Revamps California Store with Interactive Sleep Features

Casper Sleep is doubling down on tactile experiences. As a company that sells mattresses, pillows and other sleep-related…

Features January 24
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2024 Predictions and Trends in B2B Ecommerce: Navigating the Digital Evolution

As 2024 unfolds, the B2B ecommerce sector is undergoing significant transformation driven by technological advancements and shifting buyer…

Executive Viewpoints January 24
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