Latest In: Customer Experience

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Clairol Teams with Glamsquad to Offer Free Hair Coloring House Calls

Clairol and Glamsquad have partnered to offer free at-home hair-color appointments in four markets this summer: Los Angeles,…

News June 18
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Rendering of the planned Netflix House, set to open in 2025.

UPDATE: Netflix Shares Locations of First Two Permanent Brick-and-Mortar Stores

[Update as of June 18, 2024] Netflix has announced that the first two “Netflix Houses” in the U.S.…

News June 18
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Experiential retailer CAMP is partnering with Simon to bring its concept to two new locations in Philadelphia and Houston.

CAMP Partners with Simon and RWS Global to Scale its Play-and-Shop

CAMP is partnering with mall operator Simon to bring its “play-and-shop” concept to Philadelphia and Houston over the…

News June 18
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Why Retail Brands Need to Collect Their Own Data

As the regulatory landscape and practical applications of third-party data continue to shift, brands must adjust their investment…

Executive Viewpoints June 18
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Slow site speed can impact all stages of the customer journey — and its influence and business impact are widespread if not tackled head-on.

Moving at the Speed of Commerce: How Site Speed Accelerates Customer Journeys and Business Innovation

This sponsored content is brought to you by Shopify. While today’s consumers are increasingly shopping online, cart abandonment…

Sponsored June 18
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Instacart Expands Retail Media Partnership with Google to Enable Shoppable Ads on YouTube

Instacart has made advertisements on YouTube shoppable for CPG companies, leveraging its first-party data about consumers to identify…

News June 17
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The Albertsons app recently won a People's Choice award at the Webbys.

How Albertsons’ Digital Tools Help Relieve the ‘Cognitive Load’ of Food Shopping and Prep

People think about food an average of 226 times a day, according to research by Albertsons. Even accounting…

Features June 17
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Retailers: Why You Should Have FOMO About Card Linked Offers

Technology has permeated every aspect of customer loyalty, providing brand marketers with more tools to engage customers. Today,…

Executive Viewpoints June 17
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Kohl’s Expands Return Services for Additional Brands and Retailers

Kohl’s has added brands including Carhartt, Hanes and Levi’s to its newly christened in-store returns service, The Return…

News June 14
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