Latest In: Customer Experience

associate empowerment customer service employee training iSpring Solutions learning management system Sponsored store operations
Whether it be through an in-house mentorship system, eLearning solution or working with hired or external business trainers, your training strategy needs to follow these core principles.

Key Factors of a Successful Retail Industry Training Strategy

This sponsored content is brought to you by iSpring Solutions. Within the retail industry, staff training, teaching and…

Sponsored July 16
H Mart SAP VML VTEX

H Mart Upgrades Ecommerce CX with Real-Time Inventory Availability

Asian-American supermarket chain H Mart has migrated from a legacy commerce platform to VTEX, an upgrade that allows…

News July 15
Civic Science Craig Szklany EAS loss prevention LPRC NRF rfid sensormatic solutions

Rethinking Hard Tag Removal: How RFID Technologies are Complementary to EAS Hard Tags

According to the National Retail Federation (NRF), retailers lost $112 billion due to shrink in 2022, up from nearly $94…

Executive Viewpoints July 15
digital shelf labels Hy-Vee retail media Retail ThinkTank (2024) Retail ThinkTank: Featured in Omnichannel Strategy (2024) Retail ThinkTank: Omnichannel Strategy (2024) RMNs
Hy-Vee has rolled out digital shelf tags and online post-purchase offers to elevate the omnichannel grocery shopping experience.

Hy-Vee Implements Digital Shelf Tags, Debuts Post-Purchase Offers for Items Beyond its Assortment

Supermarket chain Hy-Vee has invested heavily in its digital transformation over the last two years — and its…

News July 12
Costco Sam's Club

Costco to Boost Membership Fees for First Time Since 2017

Costco will raise its annual membership fees, one of its primary sources of revenue, for the first time…

News July 12
Dollar General OSHA U.S. Department of Labor

Dollar General to Pay $12 Million Penalty to Settle Workplace Safety Claims

More than one year after Dollar General shareholders voted to implement an independent audit of in-store employee safety,…

News July 12
Batteries Plus U.S. Department of Energy

$7 Million Energy Department Grant will Power Batteries Plus Recycling Initiatives

Batteries Plus has been selected for a U.S. Department of Energy (DOE) grant of more than $7 million…

News July 12
Dunkin NextGen Consortium peet's coffee reusable cups starbucks sustainability
Starbucks is aiming to make reusable cups mainstream by partnering with NextGen Consortium and its competitors through a citywide test in Petaluma, California.

Starbucks Attempts to Make Reusable Cups Mainstream with Citywide Test 

Starbucks has been a longtime champion for reusable cups. The coffee giant has conducted more than 20 reusable…

News July 12
chatgpt clv LLMs Package.ai Ziv Fass

Cracking the Code of Customer Loyalty in 2024 Means Prioritizing Customer Lifetime Value Over Speed

There are two types of customers: those who buy and those who keep coming back. Success in ecommerce,…

Executive Viewpoints July 12
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank