Latest In: Customer Experience

apple Featured Jumpmind Retail ThinkTank (2024) Retail ThinkTank: Featured in Omnichannel Strategy (2024) Retail ThinkTank: Omnichannel Strategy (2024) The Paper Store ws development

Paper Store POS Upgrade Untethers Associates, Boosts Productivity

The Paper Store promises top-notch customer service in its 100+ brick-and-mortar stores, with associates helping shoppers choose from…

Features August 5
akeneo conversational commerce Jesse Creange Walmart wechat WhatsApp

How AI and LLMs Are Ushering in a New Era of Conversational Commerce

With how fast technology evolves, it can be difficult to remember what the state of ecommerce was 15…

Executive Viewpoints August 5
news Target

Target Gives Returning Students Tools to Personalize Their Stuff

Target has set up Personalization Stations that allow kids to make their backpacks, water bottles, lunchboxes uniquely their…

News August 2
Anthropologie design:retail design:retail News Latest Pinterest QR Codes Retail ThinkTank (2024) Retail ThinkTank: Featured in Store Design & Experience (2024) Retail ThinkTank: Store Design & Experience (2024) The Grove

How Anthropologie Leverages Pop-Ups to Expand its Role as Customers’ ‘Happy Place’

Pop-up shops can serve multiple purposes, from testing the waters of a new geography to giving digital brands…

Features August 2
Emperia Walmart Walmart Realm

Walmart Realm Debuts Gamified Virtual Dorm Rooms

Walmart Realm, the virtual experience that the retailer introduced in May 2024, has expanded into dorm room decoration…

News August 1
Dollar Tree family dollar first insight

Family Dollar Seeks to Optimize Customer-Centric Assortments

Family Dollar has partnered with First Insight to refine its merchandise assortment strategy using the solution’s predictive analytics…

News August 1
CalTech Dan Jahn McDonald's Probability

The ‘Real Genius’ of Using AI to Combat Sweepstakes Fraud

In the 1985 sci-fi comedy Real Genius, we meet Lazlo Hollyfeld, a former engineering student who spends his…

Executive Viewpoints August 1
Amazon Amazon Just Walk Out Coca-Cola Red Bull

Amazon Seeks to Boost Just Walk Out Accuracy with AI-Powered Model

Amazon’s newly AI-powered Just Walk Out (JWO) system can now simultaneously process data from multiple sources, including overhead…

News July 31
Etsy

Etsy to Beta Test Loyalty Program

In mid-September, Etsy will launch a closed beta test of Etsy Insider, the marketplace’s new buyer loyalty program.…

News July 31
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank