How AI and LLMs Are Ushering in a New Era of Conversational Commerce
With how fast technology evolves, it can be difficult to remember what the state of ecommerce was 15…
Executive Viewpoints August 5
Latest In: Customer Experience
Target Gives Returning Students Tools to Personalize Their Stuff
Target has set up Personalization Stations that allow kids to make their backpacks, water bottles, lunchboxes uniquely their…
News August 2
How Anthropologie Leverages Pop-Ups to Expand its Role as Customers’ ‘Happy Place’
Pop-up shops can serve multiple purposes, from testing the waters of a new geography to giving digital brands…
Features August 2
Walmart Realm Debuts Gamified Virtual Dorm Rooms
Walmart Realm, the virtual experience that the retailer introduced in May 2024, has expanded into dorm room decoration…
News August 1
Family Dollar Seeks to Optimize Customer-Centric Assortments
Family Dollar has partnered with First Insight to refine its merchandise assortment strategy using the solution’s predictive analytics…
News August 1
The ‘Real Genius’ of Using AI to Combat Sweepstakes Fraud
In the 1985 sci-fi comedy Real Genius, we meet Lazlo Hollyfeld, a former engineering student who spends his…
Executive Viewpoints August 1
Amazon Seeks to Boost Just Walk Out Accuracy with AI-Powered Model
Amazon’s newly AI-powered Just Walk Out (JWO) system can now simultaneously process data from multiple sources, including overhead…
News July 31
Etsy to Beta Test Loyalty Program
In mid-September, Etsy will launch a closed beta test of Etsy Insider, the marketplace’s new buyer loyalty program.…
News July 31
Albertsons to Expand Instacart Pickup Services, Add 30-Minute Deliveries
By the end of August 2024, Albertsons will offer free buy online, pick up in-store services at more…
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