Latest In: Customer Experience

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It takes a lot more than seamless shipping and low prices to create a winning membership model. A survey of 1,000+ consumers reveals all.

New Research Reveals the Keys to an Impactful Membership Model

The early 2010s brought consumers an onslaught of subscription services. Birchbox gave more consumers access to luxury beauty…

Features August 12
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VC Execs: AI’s Value is Going Beyond the ‘Generative’ Hype

“Generative AI” has been a key phrase in PR and media for the past 18 months. However, a…

Features August 9
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Amazon Taps TikTok to Drive More Ecommerce Sales

In an interesting turn of events, Amazon and TikTok are calling a truce and partnering to make it…

News August 9
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UPDATE: With Dismal Q1 2025 Results, Under Armour Makes Brand Leadership Shakeup

[Update as of Aug. 9, 2024] The day after Under Armour announced a brand leadership change, it shared…

News August 9
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Bloomingdale’s Brings 3,000+ Pre-Loved Luxury Goods from Rebag Online and into Stores

Heritage luxury department store Bloomingdale’s is staking a claim in the resale market by partnering with luxury resale…

News August 8
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The Secret Sauce for Successful Experiential Marketing

Events combine brand storytelling, commerce and community all in one. Whether you are a business-to-business (B2B) or business-to-consumer…

Executive Viewpoints August 8
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Cookies are Here to Stay, But Retailers Can Still Differentiate with Data Privacy

To kick off this discussion about privacy, let’s start with a little quiz. When you see the data…

Features August 8
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Pet Valu is partnering with commercetools, Google Cloud and Deloitte to drive its digital commerce transformation and create a more personalized customer experience.

Pet Valu Brings Omnichannel Ambitions to Life with Tech Partnerships

Pet Valu is partnering with commercetools, Google Cloud and Deloitte to drive its digital commerce transformation. The Canadian…

News August 7
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Amazon Canada Adds Faster Same-Day Delivery Options

Amazon Canada has added new delivery windows for Prime members in Greater Toronto, southwestern Ontario and metro Vancouver,…

News August 7
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