Kohl’s Tries to Win Back Families with New Brand Platform Showcasing Diverse Assortment
Kohl’s is rebranding and using a new brand platform to reaffirm its commitment to families. The struggling retailer…
News September 5
Latest In: Customer Experience
Just Walk Out Technology Scores at Football Stadiums and on College Campuses
Amazon’s Just Walk Out (JWO) cashierless technology has found a welcoming home in sports stadiums, a trend that…
News September 4
Reimagining Retail: Where Online Meets the High Street
Embracing the Evolution In an era when digital convenience often reigns supreme, physical stores face the challenge of…
Executive Viewpoints September 4
Next-Gen Retail: Crafting the Ultimate Omnichannel Journey
In today’s world, a stellar customer experience (CX) isn’t just a nice perk with which to provide customers…
Executive Viewpoints September 4
Sloomoo Institute Makes West Coast Debut with ‘Awe-Inspiring’ Space
Sloomoo Institute, the ultimate slime museum, is opening its fifth location in the heart of Los Angeles, marking…
News September 4
Fossil Boosts Site Visit Revenue 14% with AI-Powered Customer Insights
Watchmaker Fossil Group’s Canadian subsidiary has boosted its online sales volume, including a 14% increase in revenue per…
News September 3
Stitch Fix Styles a ‘Modern and Dynamic’ Future with Reimagined Brand, Experience
Following several years of weak sales and a shrinking consumer base, Stitch Fix has launched a transformation strategy…
News September 3
What Does the Future Hold for IRL Experiences?
Although store design and experience teams expect to have higher budgets over the next year, they’re increasingly plagued…
Features September 3
Etsy Enhances Search Experience to Prioritize ‘High-Quality’ Sellers
Etsy has made major advancements to its search and discovery experience, aiming to favor high-quality items from sellers…
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