Latest In: Customer Experience

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Walmart Marketplace Adds Categories, Enhances Fulfillment Offerings

Walmart Marketplace will add three popular categories to its assortment and expand fulfillment offerings for sellers, including a…

News August 28
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How to Win in the Routine Economy: Elevate the Everyday

As an elder millennial who is trying to do it all (and ideally hit my daily protein goal…

Executive Viewpoints August 28
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Extended Back-to-School Season Spotlights Need for Tactical Markdowns

As with many other retail sales “seasons,” formerly hard-and-fast dates about when back-to-school (BTS) selling starts — and…

Features August 27
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Why Heroes & Villains Prioritizes Fan Experience Over Merch Sales at New York Comic-Con

New York Comic-Con is the place where members of all fandoms can come together and meet their heroes.…

Features August 26
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Unboxing the Future: How Connected Packaging Strengthens Brand Consistency

Today’s competitive retail environment has brands facing a dual challenge — creating cohesive omnichannel experiences and engaging with…

Executive Viewpoints August 26
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Tapestry and Capri Will Contest FTC’s Opposition to $8.5B Merger

Luxury brand powerhouses Tapestry and Capri Holdings plan to oppose the Federal Trade Commission (FTC) lawsuit that seeks…

News August 22
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Wrangler Debuts Women-Designed ‘Bespoke’ Jeans Line

Wrangler has introduced its Bespoke jeans collection, created by an all-female design team, that aims to address many…

News August 22
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The Next Frontier in Recommerce? Mobile Phones

What comes to mind when you think of secondhand goods? Is it pre-owned cars, vintage clothing or refurbished furniture?…

Executive Viewpoints August 22
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How Sephora Turned Order Fulfillment into a Loyalty-Builder

Amber Turley has been with Sephora for more than nine years, working in various functional roles. Although her…

Features August 22
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