Latest In: Customer Experience

Guess Homeboy Threads Supercircle

Think You Can’t Recycle That Old Clothing? Guess Again.

Guess has introduced Guess Again, a new product recycling program for U.S. online customers. The retailer already offers…

News October 15
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How the Convergence of Content and Commerce is Collapsing the Traditional Marketing Funnel

Commerce is being embedded into more channels, platforms and touch points. Destinations once focused on education and inspiration…

Features October 15
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Gaining a Holiday Edge with Digital Revolving Credit

The world is certainly embracing digital transactions. Recent statistics show that 2.71 billion people have been shopping online…

Executive Viewpoints October 14
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Frito-Lay has opened a new Doritos After Dark restaurant at the Crypto.com Arena in Los Angeles.

Frito-Lay Thinks Out of the Bag with New Doritos Restaurant

CPG brands have been trying a lot of new things to connect directly with their consumers, including DTC…

News October 11
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Product image with mobile version displayed alongside.

How Gen AI is Helping Brands Handle the ‘Relentless Demand’ for Visual Content

Humans are visual creatures; it’s a biological trait developed way back when we all still lived in caves.…

Features October 11
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Sensing, Not Seeing, with Vision AI as Retail’s Crystal Ball for the Future

The retail industry holds influence above many others. It’s almost always the first to embrace new waves of…

Executive Viewpoints October 11
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H&M Shows Off ‘Fresh’ Brand Direction with Pop-Up Showcase

H&M is celebrating its evolution through a series of pop-ups across the U.S. and Ecuador this fall. The…

News October 10
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DoorDash Expands Wegmans Delivery Partnership, Adds Regional Grocery Favorites

DoorDash kicked off its expanded partnership with Wegmans Food Markets by offering on-demand delivery from the supermarket’s Maryland…

News October 10
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Walmart Unveils AI-Powered Personalization and Customer Care Solutions

Walmart will leverage proprietary AI, generative AI and retail-specific Large Language Models (LLMs) to provide hyper-personalized customer experiences…

News October 10
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