Customers have different expectations for businesses of different sizes, requiring companies to tailor customer experience (CX) strategies to…
Executive Viewpoints October 22
Jennifer Wilson has been SVP and Chief Marketing Officer of Lowe’s for less than six months, but her…
Features October 22
A few months after joining Starbucks as its new CEO, Brian Niccol has brought his first Chipotle alum…
News October 21
The David’s Bridal Diamond Loyalty program already boasts nearly 3 million members, and now the retailer is broadening…
News October 18
Dollar General will kick off a new customer loyalty program for its pOpshelf banner by the end of…
News October 18
Zenni Optical has teamed up with Eyebot to deploy 10 Eyebot S1 kiosks, which provide rapid vision tests…
News October 17
According to Cognizant’s recent study with Oxford Economics, generative AI is expected to have a $1 trillion impact…
Executive Viewpoints October 17
Beyond and The Container Store are embarking on a new strategic partnership that will leverage the latter’s brick-and-mortar…
News October 16
Save A Lot has partnered with Leevers Supermarkets to launch Ahorra Mucho, a new discount grocery store and…
News October 16
