Latest In: Customer Experience

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5 Tips to Make ‘Returnuary’ as Painless as Possible

It’s understandable that retailers are frustrated by persistently high product return rates, especially for ecommerce purchases (15.4% following…

Features October 4
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Rebirth at Kohl’s: Retailer Brings Back Beloved Babies ‘R’ Us Registry

Expectant parents, rejoice! After announcing its new in-store partnership with Babies ‘R’ Us, Kohl’s is bringing back the…

News October 3
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Luggage Brand Béis Rolls Out Resale Offering

Seeking to score in the fast-growing resale market, luggage brand Béis has launched Second Béis using the Trove…

News October 2
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UPDATE: Judge Partially Dismisses FTC Suit Claiming Amazon Illegally Maintains Monopoly Power

[Update as of Oct. 2, 2024] Amazon has won a partial dismissal of the Federal Trade Commission (FTC)’s…

News October 2
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Transforming Retail Experiences Through Digital Signage

Signage is everywhere. Every interaction between a consumer and a brand is part of the overall retail experience.…

Executive Viewpoints October 2
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Eatertainment Venues Must ‘Earn’ Customers’ Time with Community and Camaraderie

Eatertainment — a somewhat ungainly word describing everything from a bowling alley with a humble snack bar to…

Features October 2
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Ashley Leverages Samsung Tech to Launch New Connected Home Experience

Ashley has partnered with Samsung Electronics America to launch The Connected Home Experience powered by Samsung SmartThings, an…

News October 1
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Protect Your Business from the Consequences of Cookie Consent Failures

As state, sector and international privacy laws get passed with increasing frequency, more companies are adopting cookie consent…

Executive Viewpoints October 1
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From Calories to Carbon: Where Food Labeling Meets Sustainability

Food labeling has evolved significantly since its inception in 1850. From preventing foodborne illness outbreaks to revealing specific…

Executive Viewpoints September 30
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