Latest In: Customer Experience

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Learn why Williams Sonoma, Gap and other retailers are leaning into interactive video to drive ecommerce engagement and conversions.

From Passive to Interactive: How to Use Video to Drive Audience Engagement and Activation

Today’s marketing and ecommerce leaders know that video is a critical component of any content strategy. After all,…

Features October 7
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Home Depot Retail Media Network Launches New Self-Service Ad Platform

Orange Apron Media, the retail media division of The Home Depot, has launched a new self-service experience for…

News October 4
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5 Tips to Make ‘Returnuary’ as Painless as Possible

It’s understandable that retailers are frustrated by persistently high product return rates, especially for ecommerce purchases (15.4% following…

Features October 4
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Rebirth at Kohl’s: Retailer Brings Back Beloved Babies ‘R’ Us Registry

Expectant parents, rejoice! After announcing its new in-store partnership with Babies ‘R’ Us, Kohl’s is bringing back the…

News October 3
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Luggage Brand Béis Rolls Out Resale Offering

Seeking to score in the fast-growing resale market, luggage brand Béis has launched Second Béis using the Trove…

News October 2
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UPDATE: Judge Partially Dismisses FTC Suit Claiming Amazon Illegally Maintains Monopoly Power

[Update as of Oct. 2, 2024] Amazon has won a partial dismissal of the Federal Trade Commission (FTC)’s…

News October 2
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Transforming Retail Experiences Through Digital Signage

Signage is everywhere. Every interaction between a consumer and a brand is part of the overall retail experience.…

Executive Viewpoints October 2
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Eatertainment Venues Must ‘Earn’ Customers’ Time with Community and Camaraderie

Eatertainment — a somewhat ungainly word describing everything from a bowling alley with a humble snack bar to…

Features October 2
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Ashley Leverages Samsung Tech to Launch New Connected Home Experience

Ashley has partnered with Samsung Electronics America to launch The Connected Home Experience powered by Samsung SmartThings, an…

News October 1
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