Latest In: Customer Experience

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Experiences to Remember: Changing In-Store Behavior and Reaching Consumers

Remember the age-old question: “If a tree falls in a forest and no one is around to hear…

Executive Viewpoints September 25
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Babyletto Opens First Brick-and-Mortar Store in LA Hometown

Nursery bedding and furniture brand Babyletto has opened its first ever brick-and-mortar store in its home turf of…

News September 24
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Kay Jewelers to Reinvigorate Stores with Dedicated Customization Spaces

Through the remainder of 2024 and into 2025, Kay Jewelers plans to enhance its retail store design and…

News September 24
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California Bans All Plastic Bags, Strengthening Decade-Old Law

California Governor Gavin Newsom has signed a bill banning retailers from offering any type of plastic bag to…

News September 24
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Outdoor Retailer Fjällräven Launches Peer-to-Peer Resale Marketplace

Swedish outdoor apparel and gear retailer Fjällräven has launched Fjällräven Pre-Loved, a peer-to-peer resale marketplace powered by Archive…

News September 23
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Amazon is Moving Beyond its Own Walls Like Never Before…What Will it Mean for Retail?

The major tech platforms, Amazon included, are often referred to as “walled gardens” because they offer an immense…

Features September 23
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U.S. Postal Service and Toys ‘R’ Us Partner to Deliver Holiday Joy

The U.S. Postal Service is bringing in Geoffrey the Giraffe and the Toys ‘R’ Us team to bolster…

News September 19
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Poshmark Streamlines Coachtopia Product Resale with Digital ID Integration

Coachtopia, the Coach sub-brand dedicated to circularity in fashion, has partnered with resale marketplace Poshmark and digital ID…

News September 19
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Lessons from Glossier: How Retailers can Move from Digital to Physical

Throughout 2024, report after report has shown online sales declining by around 7% year-on-year. In fact, the CBI’s…

Executive Viewpoints September 19
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