What’s Behind Amazon’s Prime Day Calendar Change?
Amazon has moved its 2026 Prime Day event from July to June in the U.S., but will hold…
News May 1
Latest In: Consumer Trends
Walmart Bids for Bigger Share of Beauty Spending with In-Store Experts
Walmart is seeking to make its stores a more enticing destination for beauty customers. The retailing giant introduced…
News May 1
New DoorDash Partnership Adds 1,000+ Canadian Supermarkets to Delivery Network
DoorDash has partnered with Empire Company Ltd. to bring Empire’s family of 12 supermarket banners into its network,…
News April 28
Why Your Store Associates Know Less than Your Customers — and How AI is Changing That
The gap in knowledge between today’s digitally empowered shoppers and what store associates have at hand is quietly…
Executive Viewpoints April 28
Growing Adoption of AI Makes it the Next ‘Trust Battleground’
Consumers are engaging with AI in ever-growing numbers, but the technology itself is so new — and is…
Features April 27
Bed Bath & Beyond Seeks to Unify Customer Identity and Engagement Across Brands
Bed Bath & Beyond has partnered with the residential ecosystem platform Bilt to unite customer identity, loyalty and…
News April 27
Video Still Reigns Supreme — but Retail Performance Depends on Where it Plays
Retail is experiencing a new level of growth pressure. Margins are tighter, loyalty is harder to earn and…
Executive Viewpoints April 23
How Home Depot, Macy’s and Ulta Beauty are Leveraging AI for Customer-Facing Convenience
Retailers are reshaping the shopper journey with AI-powered tools, and like everything else about this technology, it’s happening…
Features April 22
From Checkout to Trust Layer: How Merchants Can Prepare for Agentic Commerce
For more than two decades, online checkout, from the “buy now” button to the credit card prompt to…
Executive Viewpoints April 22Top Stories
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