Latest In: Consumer Trends

April Retail Sales Rise for Seventh Straight Month Despite Inflation

Nearly every retail category posted gains, signaling resilient consumer demand fueled by a steady labor market, wage growth…

News May 13
EBG Lisa Checchio nps

Loyalty in Layers: How B2B2C Models Change the Metrics that Matter

Conventional wisdom in marketing has been clear: if you want to build loyalty, you go straight to the…

Executive Viewpoints May 13
AppsFlyer Brian Quinn chatgpt Etsy Zillow

When the Whole Customer Journey Happens Inside the LLM

In 2026, your best customer might never visit your website. They’ll ask an assistant a question, compare options,…

Executive Viewpoints May 12
Ashley Craig new york times Smarty Trade Partnership Worldwide U.S. Court of International Trade U.S. Customs and Border Protection (CBP) Venable LLP We Pay the Tariffs

Trade Court Invalidates 10% Across-the-Board Tariffs that Cost U.S. Businesses $8B in March

The U.S. Court of International Trade ruled that President Trump’s across-the-board 10% tariffs were invalid. U.S. businesses paid…

News May 8
Lloyds Commercial Banking Ross Taylor

Powering Better Checkout: Why Retailers Need the Right Payment Partners

Most shoppers tap a card or approve a mobile wallet without a second thought. But at the checkout,…

Executive Viewpoints May 8
ar Deloitte Form Grocery Manufacturers Association Kevin Corcoran NielsenIQ

Bridging the Fresh Execution Gap: The Strategic Integration of AI and AR

Grocery retailers are facing two realities that define the current operating environment. Labor costs, while no longer accelerating,…

Executive Viewpoints May 7
Fantasy Farms FedEx fintech SBT Walmart

How Floral Wholesaler Fantasy Farms Meets Mother’s Day Demand

Florists and floral wholesalers face unique pressures in the lead-up to peak periods such as Mother’s Day and…

Features May 6
Bill Miller Capital One computer vision gk software usa

How Computer Vision is Reducing Shrink and Reshaping Store Operations

According to Capital One Shopping Research, 27% of consumers admit to using self-checkout to steal, and 55% of…

Executive Viewpoints May 5
Amore Pacific digital signage Lancome Mónica Fernández Bové nSign retail media Sephora smart mirrors

When Technology Stops Shining and Starts Listening

For years, the beauty industry chased the promise of visible innovation. Smart mirrors seemed like the next big…

Executive Viewpoints May 4
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