Convenience vs. Discovery: How AI-Powered Shopping will Impact Brick-and-Mortar Retail
People thinking about the impact of agentic AI in retail focus, quite naturally, on how the digital shopper…
Features May 14
Latest In: Consumer Trends
April Retail Sales Rise for Seventh Straight Month Despite Inflation
Nearly every retail category posted gains, signaling resilient consumer demand fueled by a steady labor market, wage growth…
News May 13
Loyalty in Layers: How B2B2C Models Change the Metrics that Matter
Conventional wisdom in marketing has been clear: if you want to build loyalty, you go straight to the…
Executive Viewpoints May 13
When the Whole Customer Journey Happens Inside the LLM
In 2026, your best customer might never visit your website. They’ll ask an assistant a question, compare options,…
Executive Viewpoints May 12
Trade Court Invalidates 10% Across-the-Board Tariffs that Cost U.S. Businesses $8B in March
The U.S. Court of International Trade ruled that President Trump’s across-the-board 10% tariffs were invalid. U.S. businesses paid…
News May 8
Powering Better Checkout: Why Retailers Need the Right Payment Partners
Most shoppers tap a card or approve a mobile wallet without a second thought. But at the checkout,…
Executive Viewpoints May 8
Bridging the Fresh Execution Gap: The Strategic Integration of AI and AR
Grocery retailers are facing two realities that define the current operating environment. Labor costs, while no longer accelerating,…
Executive Viewpoints May 7
How Floral Wholesaler Fantasy Farms Meets Mother’s Day Demand
Florists and floral wholesalers face unique pressures in the lead-up to peak periods such as Mother’s Day and…
Features May 6
How Computer Vision is Reducing Shrink and Reshaping Store Operations
According to Capital One Shopping Research, 27% of consumers admit to using self-checkout to steal, and 55% of…
Executive Viewpoints May 5Top Stories
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