Latest In: crm

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Verizon Unveils Mobile Payment Solution To Spur Merchants’ Business Growth

Verizon is collaborating with Vantiv, an integrated payments processor company, to offer merchants a solution that will help…

News February 6
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Ace Hardware Improves Audits, Order Management With SAP

Ace Hardware’s commitment to the SAP solution portfolio has been paying off for the 4,100-store cooperative since the…

News February 3
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Guitar Center Optimizes Customer Engagement By Localizing In-Store Shopping Experience

Retailers who personalize the shopping experience have a better chance of building a meaningful relationship with consumers. With…

News January 20
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Can Mobile Answer The Loyalty Question?

How do merchants sustain mutually beneficial relationships with their customers? That’s the fundamental question at the heart of…

News January 12
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Private Label Growth, Innovative Technologies Fuel In-Store Shelf Strategies

Empowered, savvy shoppers are leveraging a variety of technologies and tools to make smarter shopping decisions every day…

News September 15
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Stepping Up Customer Loyalty In A Mobile, Social World

Part 1 of the Retail TouchPoints Customer Loyalty Report As shoppers devote more time to social media and…

News August 25
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Engaging The “Screen-Connected Consumer”

The mobile channel has allowed today’s consumers to instantly access a seemingly endless amount of information and share…

Features July 29
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Reengage Your Customers, Revitalize Your ROI

Online marketers are aware of how powerful shopping-cart abandonment tools are, but the reality is that solutions addressing…

Executive Viewpoints July 28
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Watson And The CMO’S Dilemma

By Dr. Michael Haydock  The chief marketing officers I know have a bunch of questions they’d like to…

Executive Viewpoints July 14
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