Retail CRM Migrating To Mobile Platforms As New Solutions Digitize Card-Based Programs
One of the biggest hurdles to consumers joining and participating in retail loyalty programs is that their wallet…
News January 19
Latest In: crm
Urban Outfitters Selects Sterling For Cross Channel Initiative
As part of a corporate initiative to improve customer service by replacing legacy systems, Urban Outfitters, Inc. has…
News November 9
Kroger Succeeds By Keeping Track of Customers
Editor’s Note: This article is an excerpt from one of RetailWire’s recent online discussions. Each business morning on…
News July 8
PostNet Launches CRM Strategy To Help Boost Franchise Business
Realizing the need to understand and respond to customer behavior, PostNet recently initiated a customer relationship management (CRM)…
News July 2
Expansion Of MyMacy’s Puts Promise Of Localized Assortments To The Test
Macy’s recent announcement that they will be expanding the MyMacy’s initiative across the U.S. is shaping up as…
News March 12
Personalized Gift Card 
Platform Promises To Raise Redemption Rates
Promotional gift cards have had significant appeal to retailers looking to attract new consumers, but one of the…
News February 5JCPenney Offers New Rewards Program
JCPenney customers can now earn reward points and receive special members-only benefits in-store, online, or via catalog, each…
News August 28Top Stories
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