GameStop Revamps Loyalty Efforts
Video game retailer GameStop said it will begin testing a revamped loyalty program in May. It will also…
News March 24
Latest In: crm
New Research Says Social “Fans” Spend More
Social media marketers looking for an indication that their efforts are helping the bottom line will be encouraged…
News March 24Power Reviews Launches Review Champion to Optimize E-Commerce Search & Traffic
Customer Reviews and Social Commerce solutions provider Power Reviews has launched a new addition to its product porfolio,…
News March 24Circuit City Sets Sights on Loyalty With New Payment Option
In an effort to drive customer loyalty, CircuitCity.com has launched a new payment option, the CircuitCity Preferred Account.…
News March 111800Flowers.com Extends Customer Engagement With Web Video Assistance
Focused on providing online customers with an enhanced service offering, 1800Flowers.com will tap Howcast’s technology to give customers…
News March 11Duane Reade Acquisition Could Signal More Aggressive Strategy For Walgreen
Last week’s announcement that Walgreen Co. has agreed to acquire New York-based drugstore Duane Reade, marked a major…
News February 25New Report Offers Loyalty Satisfaction Metrics & Key Action Items
While loyalty programs can be an integral part of the retail CRM model, new research indicates that marketers…
News February 23Sears Engages Online Customers With New Social CRM Tools
Focused on optimizing the online experience around its brands, Sears Holdings has taken a big step to engage…
News February 11Do Followers & Fans Equal Loyalty: A Look Inside Retailers Strategies For Social CRM
Some retail and consumer brands now have more than one million “fans” and “followers” via social networks such…
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