Why Dedicated Pickup Lockers Need to be Part of ‘BOPIS 2.0’

Why Dedicated Pickup Lockers Need to be Part of ‘BOPIS 2.0’

Before 2020, many retailers saw BOPIS as a growing channel but weren’t sure how big it could get. The pandemic made clear that customers liked ordering online and picking up in-store, making BOPIS a permanent fixture of retail operations. 

That’s why retailers today face a new question: How do they provide fulfillment options that will profitably scale? One potential strategy is to offer fulfillment options that give consumers a choice.  

In this iPaper, you’ll discover why dedicated pickup lockers need to be part of ‘BOPIS 2.0.’ You’ll learn: 

  • The advantages of using automated lockers for BOPIS; 
  • How automated lockers work for BORIS; and 
  • Benefits of automated lockers beyond BOPIS & BORIS. 

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