Improve Workplace Training In Retail
While 92% of U.S. retail employees state training positively impacts their job engagement, the shocking part is that 32% don’t receive any formal training.
Without a way to ingrain the right knowledge and behavior changes required for your frontline staff to embrace your brand and deliver superior customer service, you’re at risk of being outdone by your competition.
This report uncovers:
- The state of workplace training in retail;
- 5 ways to improve workplace training in retail environments; and
- How one bankrupt retailer reimagined its training program and is succeeding as a reinvented brand.