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Transforming the Customer Experience: Increase Engagement and Drive Revenue for Retail & Ecommerce

As a marketer, you have access to a tremendous amount of customer and prospect data – website visits, email clicks, downloads, store visits, purchases, tweets, mobile app interactions, and much more. These behaviors can be used to deliver more timely and context-rich communications to your customers. But for many marketers this data lives outside their marketing database making it difficult, if not impossible, to leverage it in your marketing communications.

 In this Webinar, Dumas will discuss these key topics:

  • Learn how consumer trends are changing retail marketing
  • Witness how customer behaviors affect campaign outcomes and drive revenue
  • Discover how automation can complement the new on-demand customer lifecycle
  • See examples of great, informed contact strategies retailers are using today

 

When?

 On-Demand

Who?

SDumas
Stephen Dumas
Segment Director
Silverpop

Andrew Gaffney
Editor
Retail TouchPoints

 

Fill out the form below to register for this on-demand webinar.


 

Retail Trendcaster Webinar Series
Days
Hours
Minutes
Seconds

Uncovering What’s Next in Retail

On-Demand Limited Video Series

Q1 is a pivotal time for retail, with experts analyzing holiday sales and forecasting trends. View the full lineup of the Retail Trendcaster video series for insights on consumer spending, AI, personalization, social commerce, and more—helping you focus on what truly matters in 2025.

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