Historically, all aspects of retail relied on the physical experience with high-touch interactions of payment, fulfillment, and engagement practices. Times have changed. What do your stores look like? How will your associates and customers adjust and interact? Where do you source your inventory to fulfill demand? During this webinar, consider new strategies that work for your business to create agility and sustain your operations. Join us to discover how your business should evolve to meet consumer expectations in the New Next.
Topics include:
- The new technologies that will support rich and seamless experiences;
- The new tactics that will build customer trust and boost conversions; and
- The new talent and skills your workforce will need to ensure success moving forward.