The winds of retail innovation have shifted: while traditional brick-and-mortar retailers are still heading online, a more significant trend today is the movement of pure play e-Commerce retailers to the physical space. Consumers want the convenience of online ordering combined with the experience only in-person shopping can provide, and the fastest-growing brands are catering to both.
The top emerging omnichannel retailers, including Everlane, Warby Parker, Sugarfina and UNTUCKit have found success through a wide variety of approaches, including:
- Inventory-less shops;
- Store-within-a-store concepts; and
- Business models that focus purely on underserved niches.
Learn these and other retailers’ success secrets for the trip from pure play to omnichannel.