Advertisement

EX: The Secret To Unleashing Your CX Advantage

It’s not enough to have a CX (customer experience) plan. Everyone in your organization needs to be on board and able to execute on that plan—successfully. And that’s easier said than done. 

Whether you’re implementing new technology, offering new services or overhauling your visual merchandising practices, your CX efforts affect your employees every day on the frontlines. 

Download this E-book to discover the critical role of employee experience (EX) in driving exceptional CX. You’ll hear: 

  • Four key ways to keep frontline employees engaged and eager to bring your CX strategies to life; and 
  • How brands like Bloomingdale’s, At Home and Festival Foods are empowering their frontline employees to deliver best-in-class customer experiences. 

GET THE E-BOOK

GET THE E-BOOK

Retail TouchPoints is a brand of Emerald X LLC. By clicking the button and submitting information, you acknowledge and agree that your information may be shared with and consent to communications from , Retail TouchPoints, corporate affiliates of Emerald X LLC, and other organizations such as event hosts, speakers, sponsors, and partners. Please read our Privacy Policy and Terms of Use for more information on our policies.

Thank you!

Click below to access this resource.

Retail Trendcaster Webinar Series
Days
Hours
Minutes
Seconds

Uncovering What’s Next in Retail

On-Demand Limited Video Series

Q1 is a pivotal time for retail, with experts analyzing holiday sales and forecasting trends. View the full lineup of the Retail Trendcaster video series for insights on consumer spending, AI, personalization, social commerce, and more—helping you focus on what truly matters in 2025.

Brought to you by
Retail TouchPoints
Access Now
Retail TouchPoints is a brand of Emerald X LLC. By clicking the button and submitting information, you acknowledge and agree that your information may be shared with corporate affiliates of Emerald X LLC, and other organizations such as event hosts, speakers, sponsors, and partners. Please read our Privacy Policy and our Terms Of Use for more information on our policies.

Access The Media Kit

Interests:

Access Our Editorial Calendar




If you are downloading this on behalf of a client, please provide the company name and website information below: