Advertisement

EX: The Secret To Unleashing Your CX Advantage

It’s not enough to have a CX (customer experience) plan. Everyone in your organization needs to be on board and able to execute on that plan—successfully. And that’s easier said than done. 

Whether you’re implementing new technology, offering new services or overhauling your visual merchandising practices, your CX efforts affect your employees every day on the frontlines. 

Download this E-book to discover the critical role of employee experience (EX) in driving exceptional CX. You’ll hear: 

  • Four key ways to keep frontline employees engaged and eager to bring your CX strategies to life; and 
  • How brands like Bloomingdale’s, At Home and Festival Foods are empowering their frontline employees to deliver best-in-class customer experiences. 

GET THE E-BOOK

GET THE E-BOOK

By submitting this form I allow my information to be shared with and consent to communications from Retail TouchPoints and . Review our privacy policy for more information.

Thank you!

Click below to access this resource.

Access The Media Kit

Interests:

Access Our Editorial Calendar




If you are downloading this on behalf of a client, please provide the company name and website information below: