The holiday frenzy always shines a spotlight on the value of workforce optimization, when retailers want to maximize every possible man-hour to deal with the rush. But in truth the need for solid, reliable labor analytics doesn’t magically disappear on December 26. Savvy retailers know that workforce analytics can improve their productivity, boost margins and revenue, and cut costs 365 days a year.
Even those that recognize the value of workforce analytics, however, face challenges using them to their fullest potential — ranging from difficulties obtaining accurate data to a lack of executive sponsorship.
There are five key building blocks of workforce analytics strategies that retailers can use to overcome these obstacles, including:
- Leveraging tools to collect data from multiple data points;
- Optimizing headcount modeling with long-range planning; and
- Shifting to predictive analytics to transition from “what happened” to “what will happen.”
Discover all five in this infographic from Workforce Insight.
Source: Workforce Insight