When we hear the term “omnichannel,” most of us think about customer-facing elements like pricing and inventory data transparency. But optimizing internal systems is as important (if not more) in retailers’ ability to create and support truly omnichannel experiences for shoppers.
This infographic from iQmetrix identifies four basic but powerful best practices that enterprises can adopt, in order to connect with consumers via any and all channels they choose.
When we hear the term “omnichannel,” most of us think about customer-facing elements like pricing and inventory data transparency. But optimizing internal systems is as important (if not more) in retailers’ ability to create and support truly omnichannel experiences for shoppers.
This infographic from iQmetrix identifies four basic but powerful best practices that enterprises can adopt, in order to connect with consumers via any and all channels they choose.
Source: iQmetrix
