2016 Outlook Guide

What Are The Greatest Challenges Facing Retailers In 2016?

Where are retailers along the path to omnichannel excellence? How much time and budget should be devoted to security issues in 2016?

These and other urgent questions are answered in the Retail TouchPoints 2016 Outlook Guide, featuring 11 retail industry experts — analysts, consultants, researchers and retailers — sharing their expertise and predictions for 2016 and beyond.

Key topics include:

  • Omnichannel;
  • Data Security;
  • Mobile Technology;
  • Payments;
  • Cloud, and much more.

These experts have contributed actionable tips for executives in all types of retail segments, from specialty and big box to grocery and home improvement.

The 2016 contributors are:

  • Kandis Yoakum, Zappos
  • Paul Do Forno, Deloitte
  • Greg Girard, IDC Retail Insights
  • Ted Vaughn, BDO
  • Sheryl Kingstone, 451 Research
  • Kevin Curran, IEEE
  • Kim Garretson, Realizing Innovation
  • Jerry Sheldon, IHL
  • Pam Goodfellow, Prosper Insights & Analytics
  • Brian Kilcourse, Retail Systems Research
  • Ken Morris, Boston Retail Partners

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