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11 Ways Retailers Are Using Appointment Scheduling To Drive Customer Engagement And Loyalty

Executives know that to thrive in the new world of retail, their brands must focus on creating memorable, personalized experiences that go far beyond pushing products. These experiences cover a vast spectrum, touching on everything from events and classes to one-to-one consultations, product training and tutorials and even customer service appointments.

While each of these tactics has its own unique goals and priorities, they are all similar in that they require flawless execution. Innovative brands in all categories are using appointment scheduling in diverse ways, helping to boost both in-store traffic and engagement while improving bottom-line results.

Check out this e-Book for real-world examples from brands like:

  • The UPS Store;
  • Starbucks;
  • Sprint;
  • The Container Store;
  • Best Buy;
  • David’s Bridal;
  • NYX Cosmetics;
  • The Tile Shop;
  • The Vitamin Shoppe;
  • Sephora.

Check out the e-Book!


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