Blog Posts

Showrooming Goes Virtual: How E-Commerce Retailers Can Deal With It

By Andrew Scarbrough, Co-Founder and COO, PriceWaiter Showrooming has been around for decades. First, it started with consumers rolling into your brick-and-mortar shoe store, trying…

Convert More Site Visitors To Customers With High-Impact Targeting

Progressive businesses are re-inventing engagement strategies by steering away from a “one-size-fits-all” approach and instead are tailoring interactions based on specific behaviors, wants…

Social Commerce: It’s About The Experience, Not The Sale

By Alicia Fiorletta, Senior Editor A while back, we were hearing a lot about the concept of social commerce – or the…

Big Data Marketing…Are We There Yet?

For months, a multitude of article headlines have been spotlighting the need to “tackle Big Data,” and it seems like we’ve been…

Have You Tackled The Big Data Debacle?

If you haven’t just yet, you aren’t alone. In fact, many retailers are still working towards collecting, integrating and leveraging customer data…

The Customer Service Answer Is Simple And Intuitive!

By Will Roche, Author, RocheonRetail blog Everybody wants to feel special and get a great deal! It is that simple. Think about…

Creating Face-To-Face Engagement Online

Frequent readers of the Retail TouchPoints blog know how much we love BaubleBar. The multichannel jewelry retailer has done a lot of really fun…

Marketing To The Verge Culture

Many retailers are struggling to effectively connect and engage Millennial consumers. Although this demographic group is characterized as those 18 to 37…

Creating Moments Of Inspiration

As a retailer, it is so important to inspire and encourage customers to not only complete a purchase, but continue to visit…

Why You’re Listening To The Airline Guy About Customer Service

Retail TouchPoints is here at the #StellaSummit in the New York Stock Exchange in NYC, and it’s a beautiful day to learn about…

How CMOs Are Benching The CIOs In This Fall’s Hottest Game: Real-Time Retailing

By Graham Cooke, Founder, CEO, Qubit It’s fall and there are two things on the mind of every American: Football and the…

Shopping For A Cause

Happy Thursday, RTP readers! It’s been a busy week for our team. We’re in the heart of our annual company meetings and…

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Blog Posts

Showrooming Goes Virtual: How E-Commerce Retailers Can Deal With It

Convert More Site Visitors To Customers With High-Impact Targeting

Big Data Marketing…Are We There Yet?

The Customer Service Answer Is Simple And Intuitive!

Creating Face-To-Face Engagement Online

Marketing To The Verge Culture

Creating Moments Of Inspiration

Why You’re Listening To The Airline Guy About Customer Service

How CMOs Are Benching The CIOs In This Fall’s Hottest Game: Real-Time Retailing

Return to Sender: How Organized Retail Crime Rings Exploit Returns, Claims, and Loopholes

Unlock the Secrets to a Profitable Holiday Season

From Data Center to Storefront: How AI + Edge Computing are Transforming Retail

2025 Telecom Retail Trends: AI, Tech, and What Your Peers are Planning Next

2025 Unified Commerce Benchmark for Specialty Retail

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