Blog Posts

Same-Day Delivery: The Next Big Thing In E-Commerce?

By Arie Shpanya, CEO WisePricer A few months ago, eBay announced their acquisition of UK based startup Shutl, expanding its eBay…

Get The Omnichannel Scoop From #RetailCCS

It has been a hectic week for the RTP team, and the holiday season isn’t to blame. (This time.) No, we are in the…

Kudos To The Retailers Hyper-Focused On Customer Engagement

By Debbie Hauss, Editor-in-Chief Each year at Retail TouchPoints we recognize retailers that go the extra mile in engaging with customers. This year’s Customer Engagement…

The Devil Is In The Details

By Alicia Fiorletta, Senior Editor Advertisement You know that saying “the devil is in the details”? It refers to “a catch or…

Five Retail Trends To Watch For In 2014

By Scott LiPera, Global Practice Lead, Commerce & Content, eClerx The retail industry is undergoing a rapid change in how it…

Retailers: Say Hello To Situational Analytics

By Cassie Lancellotti-Young, VP, Optimization & Analytics, Sailthru Voltaire once said that “with great power comes great responsibility;” this old adage…

Investigating The Holiday Email Inbox

By Alicia Fiorletta, Senior Editor As we make our way through the holiday season, it’s evident that retailers are doing all they…

What Shoppers Want

By Garrett Eastham, Co-Founder and CEO, Compare Metrics More than ever, online shopping expectations have risen and customers expect, no, demand to…

Amazon Still Amazes, Even Before The Drones Swooped In

By Kim Zimmermann, Managing Editor Social media exploded after CBS’s 60 Minutes aired a story about Amazon developing an army of drones…

Ready, Set, Shop!

Hope everyone had a wonderful Thanksgiving weekend! Whether you decided to hit the stores on Thursday, Black Friday or Cyber Monday, you…

Questioning The Conventional Wisdom Of Smartphones And Tablets

By Chris Todd, Chief Executive Officer at Theatro We have all been there before….too many times we walk into a retail store…

Nine Marketing Musts, Delivered By A Rubber Duck

By Jill Berardi, Owner of BerardiGroup LLC When it comes to marketing brilliance, let’s just say artist Florentijn Hofman’s floating “Rubber Duck”…

Get ready for the holidays with the Holiday ThinkTank! Find must-read articles, webinars, videos, and expert tips on everything from trends to marketing, in-store ideas, ecomm, fulfillment, and customer service. It’s all free and available anytime—so you can plan, prep, and win the season your way.

Blog Posts

Same-Day Delivery: The Next Big Thing In E-Commerce?

Get The Omnichannel Scoop From #RetailCCS

Kudos To The Retailers Hyper-Focused On Customer Engagement

The Devil Is In The Details

Five Retail Trends To Watch For In 2014

Retailers: Say Hello To Situational Analytics

Investigating The Holiday Email Inbox

What Shoppers Want

Ready, Set, Shop!

Questioning The Conventional Wisdom Of Smartphones And Tablets

Nine Marketing Musts, Delivered By A Rubber Duck

Return to Sender: How Organized Retail Crime Rings Exploit Returns, Claims, and Loopholes

Unlock the Secrets to a Profitable Holiday Season

From Data Center to Storefront: How AI + Edge Computing are Transforming Retail

2025 Telecom Retail Trends: AI, Tech, and What Your Peers are Planning Next

2025 Unified Commerce Benchmark for Specialty Retail

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