Blog Posts

Are You Offering The Right Service Tools To Your Customers?

Actually, a more accurate question would be: Are you providing enough service tools to your customers? Consumers are demanding more options, especially when it…

The “So What?” Of Data

By Dheeraj Pandey, IQR Consulting While shopping on a major retailer’s web site recently, I abandoned the shopping cart with one item…

Drive Customer Acquisition With Corporate Gift Cards

By Mike Fletcher, InComm Digital Solutions Bulk purchases of gift cards from companies who plan to use them as customer promotions or…

Are You Optimizing Your Millennial Marketing Tactics?

By Alicia Fiorletta, Senior Editor Did you know that on average, Millennials touch their smartphones 45 times per day? That’s what new…

What Do Retailers Need To Do As Commerce Goes Through A State Of Disruption?

By Sanjay Parthasarathy, Founder and CEO, Indix Commerce is being disrupted. The rapid adoption of technologies such as smartphones, iBeacons, geo-fencing,…

4 Ways To Make Your Shoppers Hate You

By Jason Trout, VP of Marketing, ShoppinPal In retail, even the best intentions can result in customer dissatisfaction. Policies to prevent…

The Future Of Couponing Is Digital But Not Mobile

By Tim Belvin, Visible Brands Traditional print couponing, while sometimes effective, is almost always inefficient. It may indeed move the dial on…

Chase Paymentech Exec: It’s An “Interesting Time” For Payment

A few weeks ago, RTP published a two-part feature on new payment trends and developments. Needless to say, the response was astounding, with solution…

Has Personalization Impacted Your Buying Behaviors?

Personalization has become a must-have tool in retailers’ marketing arsenals. Whether it’s product recommendations, tailored emails or customized content, personalization can help…

Will 2014 Be The Year Of Google Shopping?

By Alicia Fiorletta, Senior Editor The digital marketing space is evolving at a rapid pace. So much so that I sometimes consider…

Bring Your Own Engagement: Turn The Rise Of Social Media To Your Advantage

By David Farquhar, Workplace Systems It has long been understood that the quality of the customer service retailers provide can have…

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Blog Posts

Are You Offering The Right Service Tools To Your Customers?

The “So What?” Of Data

Drive Customer Acquisition With Corporate Gift Cards

Are You Optimizing Your Millennial Marketing Tactics?

What Do Retailers Need To Do As Commerce Goes Through A State Of Disruption?

4 Ways To Make Your Shoppers Hate You

The Future Of Couponing Is Digital But Not Mobile

Chase Paymentech Exec: It’s An “Interesting Time” For Payment

Has Personalization Impacted Your Buying Behaviors?

Return to Sender: How Organized Retail Crime Rings Exploit Returns, Claims, and Loopholes

Unlock the Secrets to a Profitable Holiday Season

From Data Center to Storefront: How AI + Edge Computing are Transforming Retail

2025 Telecom Retail Trends: AI, Tech, and What Your Peers are Planning Next

2025 Unified Commerce Benchmark for Specialty Retail

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