This Q&A with Heather Marie, Founder of 72Lux, originally appeared in the I Am Omnichannel newsletter.
During this interview, Marie shares her retail industry experience, opinions of retail technology, insights on industry trends, and more.
How Did Your Career In Retail Begin?
At 15, I began working at Gadzooks. As a sales associate you see a lot of interesting characters and learn how to manage everything from hectic pre-holiday sales to the manic return process after the holidays and situations with stolen merchandise.
I ended up working very closely with the store manager who tried to promote me to Associate Manager, but corporate policy required that managers be at least 21. I was frustrated by corporate policies that wouldn’t let you move as quickly as you wanted or were intellectually capable of.Read more: Q&A With Founder Of 72Lux