Amazon Deploys AI Tools to Simplify and Speed Deliveries
In its never-ending quest to get products to customers more quickly, Amazon has deployed three AI-powered innovations designed…
News June 13
Latest In: Customer Experience
Starbucks Pilots Gen AI-Powered Barista Assistant in 35 Stores
Starbucks has introduced Green Dot Assist, a generative AI-powered virtual assistant, in 35 stores, with plans to expand…
News June 12
Dick’s Sporting Goods Teams Up with Uber Eats for Delivery from 800+ Stores
Beginning this week, Dick’s Sporting Goods has partnered with Uber Eats for on-demand delivery from the 800 Dick’s…
News June 12
Exclusive: Klarna Adds Customer Perks with Gifting Platform Partnership
Digital shopping and payments app Klarna has partnered with the Nift gifting platform, offering Klarna users a choice…
News June 12
Bealls’ Secret to Lasting 110 Years: Nurturing Connection and Culture
In 1932, fledgling Florida department store Bealls went bankrupt and was owned by the bank for more than…
Features June 12
Loyalty is a Number. Fandom is an Energy.
Most brands know how to build loyalty. Fewer know how to build fandom — and that’s where they fall…
Executive Viewpoints June 12
Sustainable Clothing Brand Pact Debuts Resale Program
Pact has created a Clean Out resale program, powered by the ThredUp Resale-as-a-Service (RaaS) technology, allowing its customers…
News June 11
Pacsun Follows the Music with Capsule Collection and Pop-Up at NYC’s Governors Ball
Pacsun, which created a “Roadside Stand”-style pop-up at Coachella in April 2025, followed the music eastward to New…
News June 10
Unlocking the Power of Built Spaces to Influence Shopper Sentiment and Behaviors
Traditional brick-and-mortar retail is always evolving, and in the competitive market, retailers are more motivated than ever to…
Executive Viewpoints June 10Top Stories
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