Latest In: Customer Experience

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Walmart Introduces Gen AI-Powered Assistant in Mobile App

Walmart has introduced Sparky, a smiley-faced generative AI-powered assistant capable of synthesizing reviews and offering mobile app users…

News June 10
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What Retailers Need to Do to Win Gen Z

Retail is undergoing a generational shift, and at the center of it is a powerful and misunderstood consumer:…

Executive Viewpoints June 10
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How Curacao Meets Hispanic Customers’ Many Retail Needs, From Financing to Streamlined Export

Curacao is a big box-style retailer specializing in serving Hispanic consumers in California and the Southwest, but it’s…

Features June 10
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Michaels Buys Bankrupt Joann’s IP and Private Label Brands

Michaels has purchased the intellectual property (IP) and private label brands of Joann and will add more than…

News June 9
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Amazon, Walmart Set Their Sights on Keeping Medicare Customers Healthy

Both Amazon and Walmart have several healthcare expansions on their strategic roadmaps as the two retail giants seek…

News June 6
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Collection of Ebay Live livestreams.

Ebay Live Gets out From Behind the Screen with Traveling Event Series

Ebay will travel the country this summer with the Ebay Live on Tour event series, bringing livestream shopping…

News June 6
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Walmart Expands Drone Delivery to 5 Southeast Cities

Walmart customers in Atlanta, Charlotte, N.C., Houston, Orlando and Tampa, Fla. will be looking to the skies rather…

News June 6
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The Knockoff Conundrum: Faux Fashion or Legal Faux Pas?

Knockoffs have stormed the fashion scene, causing a stir across social media and online marketplaces like an uninvited…

Executive Viewpoints June 6
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Five Below Partners with Uber Eats for Delivery from 1,500+ Stores

Value retailer Five Below has partnered with Uber Eats, making its assortment available for delivery from more than…

News June 5
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