Latest In: Customer Experience

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Fanatics Rolls Out Cross-Business Loyalty Program

Fanatics has launched Fanatics ONE, an enterprise-wide loyalty program offering a wide variety of rewards including fan apparel,…

News August 12
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Images of Stitch Fix's new AI features.

Stitch Fix Amps Up Personalization with New AI Features

Stitch Fix has introduced a series of AI experiences designed to enhance customization and convenience on the styling…

News August 12
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Amazon's Everyday Essentials business is the backbone of its marketplace.

How Household Essentials are Helping Amazon (Finally) win Grocery

This is the first story in a two-part series. The second installment continues here. Amazon made its name…

Features August 12
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Visibility and Supplier Diversification: The Twin Pillars of Supply Chain Resilience in 2025

After years of pandemic-related disruption, 2025 was supposed to mark a turning point. Instead, volatility is once again…

Executive Viewpoints August 12
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Retail Remix podcast with Kevin Tulip, President of Primark U.S.

Listen Now: How Primark Is Rewriting the Rules of Value Fashion in the U.S. 

As Primark steadily introduces itself to consumers across the U.S., the company also is introducing a new approach…

Features August 12
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Nike Running Jogs into Nordstrom’s NYC Pop-Up Space

Nike will be the latest “guest brand” at Nordstrom NYC’s pop-up venue, bringing the Nike Running @ The…

News August 11
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DoorDash Deploys Supply Chain Solutions to Support Scaling of First-Party Fulfillment

Seeking to improve operations across its DashMart network of first-party fulfillment centers, DoorDash has begun deploying AI-driven supply…

News August 11
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Blue Apron Rebrands with Expanded Menu, à la Carte Ordering Options

Blue Apron, one of the pioneers in the prepared meal kit category, has rebranded with new, more convenient…

News August 11
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Labubu Lessons: The Power of Virality, Treat-Yourself Culture and Owning a Moment

Yes, you read that right – Labubu. Thankfully, I have Gen Z kids and a marketing team that…

Executive Viewpoints August 11
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