Latest In: Customer Experience

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Digital Grocery: A Marketing Gold Mine for Non-Food Brands

Food and beverage brands already know the value of reaching grocery shoppers digitally. Grocery ecommerce isn’t just growing…

Executive Viewpoints August 18
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Wawa Takes First Step into Fuel Retailing with North Carolina Travel Center

Wawa will open its first travel center format store in Hope Mills, N.C. on Aug. 28, featuring 8,000…

News August 15
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DoorDash Catches Pickleball Fever with New Partnership

DoorDash has partnered with Ace Pickleball Club (APC) to become the indoor pickleball clubs’ official on-demand delivery and…

News August 15
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Saks Global Drives 7% Increase in Per-Visitor Revenue with Homepage Personalization

Saks Global has created a unique, personalized homepage that is dynamically assembled based on each visitor’s purchase intent,…

News August 15
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Leading the GEO: Is your Team Ready to Come Out on Top?

Cutting-edge technologies like Google Lens and other search tools powered by mainstream LLM models are the new normal.…

Executive Viewpoints August 15
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Business Professor Shares Tips for De-Risking Supply Chains (Hint: it’s not Nearshoring)

Every business, everywhere, must deal with some level of uncertainty. But today’s extraordinarily high levels of uncertainty, particularly…

Features August 14
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The Great Retail Rewind: Nostalgia’s Back on the Shop Floor

Feel a sense of déjà vu? You’re not alone. These days, culture seems to be in a constant…

Executive Viewpoints August 14
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Everyday Essentials are fueling Amazon's grocery flywheel.

An Exclusive Look at Amazon’s Recipe to Win Grocery (Part 2)

This is the second story in a two-part series. Click here to view the first installment, which outlines…

Features August 13
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Why Following Amazon is Probably Killing your Retail Media Strategy

Retail media is being rewritten. For years, the dominant approach has been to follow Amazon’s blueprint — build…

Executive Viewpoints August 13
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