Agentic Commerce: The Inevitable, but Narrow, Future of AI Shopping
The future of shopping is supposed to look like this: you tell your AI agent — whether powered…
Executive Viewpoints October 20
Latest In: Customer Experience
Pop-up ‘Clubhouse’ Provides Space to Discuss a Subject Most Want to Avoid: Hemorrhoids
Self-described “embarrassing self-care” brand Norms has created a community retail space devoted exclusively to a difficult-to-spell, difficult-to-discuss subject:…
News October 17
DoorDash Launches Driverless Delivery with Waymo in Phoenix Metro Area
DoorDash will bring autonomous delivery to the Phoenix metro area via an expansion of its partnership with Waymo…
News October 17
PR’s Role in the Parent Purchase Funnel: Awareness, Trust and Word-of-Mom
Today’s parenting consumer is time-starved, research-obsessed and driven by trust, making their path to purchase more intentional than…
Executive Viewpoints October 17
DTC Darling Bombas Steps into Owned Retail with 3 Store Openings This Fall
Bombas, known both for its comfy socks and undergarments as well as its social conscience, isn’t exactly a…
Features October 17
Curacao Trade-In Program Offers up to $350 for Old Furniture
Curacao will help its customers kickstart their holiday spruce-ups by offering up to $350 for old furniture and…
News October 16
As ChatGPT Focuses on Checkout, Google Hones its Shopping Experience
As consumers increasingly begin their shopping journeys with conversational AI tools like Google’s Gemini, ChatGPT and Perplexity, there’s…
Features October 16
There’s a Plague of Fake AI Reviews Coming – are Retailers Ready?
Nearly 95% of consumers check online reviews before purchasing a product or service. They provide a valuable signal…
Executive Viewpoints October 16
NRF Forecasts Nearly $850 Billion in Returns in 2025, Slight Decrease from 2024
The National Retail Federation (NRF) is forecasting a 15.8% return rate in 2025, totaling $849.9 billion, according to…
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